On-call · night shift

Quartermast.

The overnight operator for your Shopify store — watches every signal, ships the fix, sends the morning P&L.

Quartermast folds Shopify, Meta, Google, your helpdesk and your reviews platform into one consolidated operator. When the numbers shift, the change goes out — so your day opens with the merchant work already done.

Watch log · today
00:00 — now
  • 06:30

    Digest ready to send

    Yesterday was $4,210 net. 1 SKU flagged. Replied to one ticket.

  • 05:12

    ROAS floor hit — Holiday BF v3

    Paused $140 of spend across 2 ad sets. Queued to resume at 09:00.

  • 02:47

    Restock queued — SKU-2241

    60 units · Northwind Goods · ETA 4 days

  • 01:05

    Reply drafted — Order #8123

    Per your "30 days, unused" return policy. One click to send.

4 events · 0 escalations · 0 unresolvedUptime 100%

§ 01 — Listen

Every shop signal, on one watch.

Five platforms, one operator. Each signal is checked minute-by-minute; anything outside your policy range gets flagged the moment it crosses.

Polling interval5s — 5m
Cross-platform aggregate
Inventory ↔ Ad spend ↔ Tickets ↔ Reviews, in one feed.

We pull raw events from each source, normalize them to a single operator vocabulary (SKUs, orders, customers, senders), and roll them into a per-minute state. The digest you wake up to is the same state, surfaced as a sentence.

Shopify
Inventory
Velocity, on-hand, lead time, refund rate — every SKU, every region.
Meta + Google
Ad ROAS
Per-set spend, CAC drift, creative fatigue. Capped at your floor.
Helpdesk
Support tickets
Inbox, returns, escalations. Drafted replies in your voice, in your policy.
Review platforms
Sentiment
New ratings, replies, pattern drift on the products you actually sell.

§ 02 — Ship

The fix the busy operator would forget.

Nothing fires on autopilot you didn't approve. Quartermast writes the change, shows you the diff, and waits your threshold — except for the ones you asked us to ship in the dark.

Every action is reversible. Nothing touches your storefront that you can't revert from the digest.
  1. 01

    When a SKU trends toward stockout

    Reorders from the supplier you already use, or flags the gap before you notice

    Auto-fix
  2. 02

    When an ad set dips below its ROAS floor

    Pauses spend, swaps creative, holds the line until you wake up

    Auto-fix
  3. 03

    When a refund request lands

    Drafts the reply straight from your return policy, ready to send

    Auto-fix
  4. 04

    When a 1-star review clusters on one product

    Pulls the last 30 shipments, checks for a defect, alerts you with evidence

    Auto-fix

§ 03 — Report

Wake up to the day already done.

One digest in your inbox at 06:30 local. What sold, what bled, what got fixed overnight. Numbers in the body, evidence linked underneath, nothing to chase.

Plain text + web view·Never more than 12 lines·Threads replies into your inbox
Quartermast · yesterday
Morning P&L — 2026-08-01
Net $4,210
  1. 06:30

    Morning P&L — Yesterday

    Net $4,210 · ad spend $620 · refunds $88 · 1 SKUs flagged near stockout

  2. 05:12

    ROAS hold — "Holiday — BF v3"

    Hit floor of 1.4 across 12h · auto-paused $140 of spend · cyclic queue primed to resume

  3. 02:47

    Restock queued — SKU-2241

    Forecasted OOS in 38h · 60 units ordered from your supplier · ETA 4 days

  4. 01:05

    Reply drafted — Order #8123 (return)

    Per your "30-day, unused" return policy · sits in your inbox, one click to send

4 events shipped · 0 awaits your replySee a sample digest →

§ 04 — Pricing

One flat seat. No per-event meter.

The overnight operator should not charge you twice for the alert it also fixed.

Early access
Quarterdeck
One store, unlimited SKUs, all five platforms, full operator queue.

$0

first 90 days

  • All five signal sources, pre-wired
  • Auto-fix presets + custom rules
  • Daily 06:30 morning P&L digest
  • Full replay of every overnight decision
  • 1-on-1 onboarding with the founder
  • Then a flat $39/mo — no per-event meter
Request early accessWe're onboarding 10 stores this cohort. Rolling close.

§ 05 — Stand watch

Handover by morning. Overnight by Quartermast.

Tell us your store's stack and one thing you keep handling by hand. We'll send a 1-line note back the same day.

Direct line

quartermast-x26khy@polsia.app

We read every message. Replies in 1 business day.